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Management Confidential

[C18-047] - Associate Vice President Of Enrollment Management

Position Information

Management Confidential


Contact Person:
Dr. Christopher Galligan
Phone: 860-832-1764

Job Description

Central Connecticut State University (CCSU) announces the search for its first Associate Vice President (AVP) of Enrollment Management and invites expressions of interest, nominations and applications.  The new AVP will have the opportunity to partner with CCSU’s new president, Dr. Zulma R. Toro, and provide collegial leadership to a creative and energetic faculty and staff. 

Under Dr. Toro’s leadership, the CCSU community has a renewed sense of its special identity and mission, an increased level of energy and excitement, a determination to be the leader in Connecticut public higher education, an infectious determination to take on new challenges and solve old problems, and a commitment to serve its community in new and more effective ways.  The oldest of Connecticut’s public universities and the largest of its regional comprehensives, Central is in a very strong financial position and has enjoyed stable enrollments.  With Dr. Toro’s leadership, it is poised to grow both in size and in the effectiveness with which it serves its students and the wider community.  The university’s goal is to increase CCSU’s enrollment to 15,000 students through a combination of admitting additional students and, increasing the freshman to sophomore retention rate to 85% and the six-year graduation rate to 60%. 

The University seeks an energetic and student-centered AVP of Enrollment Management who will be a good partner with Dr. Toro—one who shares her vision for Central as an urban university serving an increasingly diverse population, who readily gains the trust and respect of the students and employees, who has a strong commitment to student-centered education, and who can work collegially with all members of the community. 

Central Connecticut State University:  The largest of Connecticut’s regional comprehensive universities, Central currently enrolls 11,784 students.  This includes 7,539 full-time undergraduates, 1,999 part-time undergraduates, 579 full-time graduate students, and 1,667 part-time graduate students.  A third of its undergraduates are students of color, the largest group being Hispanic.  Ninety-three percent of the students are from Connecticut.  An increasingly residential campus, 64 percent of Central’s first-year students live on campus; 24 percent of all undergraduates live on campus. 

A long-standing strength of Central is its faculty.  Partnered with its 445 full-time faculty are 575 part-time faculty, many of whom are practitioners in their fields and who add a breadth and depth of experience to the classroom. Central faculty members are actively engaged in research, scholarship, and other creative activity, as well as the supervision of undergraduate and graduate research.  At the same time, a sustained primary commitment to personalized teaching and learning permeates the campus.  Many faculty members oversee internships, undergraduate research, graduate and undergraduate theses, special projects, and independent studies, and conduct faculty-led, short-term study/travel courses.  Most also serve as academic advisors.  A 15:1 student-faculty ratio allows for substantial individual attention.  Consequently, CCSU provides the diversity of educational opportunities generally found only at larger institutions with the close student-faculty relations found at the best private colleges. 

Central also has 215 full-time and two part-time administrative faculty and a full-time staff of 297 and a part-time staff of 123, all of whom are true partners in the educational enterprise at Central.  A strong network of collective bargaining units represents nearly every constituent group of Central’s faculty and staff.  A collective commitment to shared governance unites faculty and staff and is a hallmark of the University.  For more information about Central Connecticut State University, please visit

Campus Community:  Central is a campus community very focused on students and their educational development.  The low student/faculty ratio allows for close interaction with faculty and individual attention to students.  The faculty teach eight courses per year, and no courses are taught by graduate assistants.  Over three-quarters of Central’s classes are under 30 students; over 40 percent are under 20 students.  The faculty serve as teachers, mentors, advisers, and research partners with students.  

Reflecting the growing diversity of Connecticut, Central is an increasingly diverse campus.  Hispanic/Latinos are 12 percent of the student body; Black/African-Americans are 11 percent; Asians are 5 percent.  Hispanic/Latino students and Black/African-American students have both increased significantly in number over the past several years.  Twenty-six percent of the faculty are people of color, with Asian, Black, and Hispanic being the largest groups.  The staff includes a similar percentage of members of color, with Asian, Black, and Hispanic being the largest groups.  The Office of Diversity and Equity provides support for Central’s increasingly diverse population.  There is also a very active LGBT Center on campus, and Central offers strong support to veterans and students with disabilities.  The curriculum affords students the opportunity to study in depth the history and culture of the minority groups represented on campus.  For all, Central is a welcoming and supportive campus.

During the past 10 years, Central has become a more residential campus.  Sixty-four percent of first-year students live on campus, an increase of 16 percent over the last 10 years—a growth made possible by the addition of residential living space.  Central offers its students a full range of clubs and activities, including musical groups; academic, honorary, and special interest clubs and societies; dance and theatre groups; student government; student-run media; campus ministry; and social fraternities and sororities.  As the institution has become more residential, the level of student activity has increased, making the campus more vibrant. 

At the same time, a large portion of Central’s students are commuters, many of them balancing their academic work with family obligations and full-time employment.  Central values its commuter students, recognizes their special needs, and makes every effort to integrate them into campus life.    

The Central Connecticut Blue Devils, an NCAA Division I athletics program that competes in the Northeast Conference, offers intercollegiate competition in eight men's sports and 10 women's sports.  Central students are offered a variety of recreation, fitness, and wellness options, including 25+ intramural activities and club sports, five fitness centers across campus, and a variety of wellness and fitness classes. 

Enrollment:  During the past 10 years, Central has been successful in maintaining stable enrollments of approximately 12,000 students in an increasingly competitive admissions environment and a state with a declining number of high-school graduates.  More importantly, Central has been successful in managing its enrollment to achieve broader institutional goals.  The total headcount undergraduate enrollment has been roughly flat over the past ten years, as has the number of full-time students, and the percentage of students living on campus remains consistent at 19 percent (approximately 2,300).  While the graduate school has seen a decline in headcount enrollment over this same period, this trend is turning around with the addition of new graduate programs, such as the MBA and the Master of Science degree in Accounting.   

Central has also devoted greater attention to increasing retention and graduation rates.  Over the past 10 years, the first-year/second-year retention rate, currently 76 percent, has fluctuated between 76 and 81 percent.  However, the 4-, 5-, and 6-year graduation rates have increased.  While the 6-year rate has plateaued, currently at 52 percent, the 4-year graduation rate has more than doubled since the 2005 cohort, currently sitting at 30 percent.  The University awards $15 million in institutional financial aid.  During the past 10 years, institutional aid has increased, both in the amount given and the number of students who receive it.

The institutional advancement effort at Central is well established, with effective leadership, a history of success, and a very engaged Foundation Board.  The top fundraising priority for the University has been the growth of the endowment, which during the past 10 years has increased from $25.1 million on June 30, 2008, to $71.2 million as of June 30, 2017.  During the current academic year, the Foundation has awarded, for the first time, over $2 million in scholarships through a combination of annual giving and endowment income.  Institutional Advancement has exceeded its goal of $3 million in annual giving for eight consecutive years.  The University recently brought to conclusion an eight-year capital campaign, CCSUCCESS, during which it raised just over $35.8 million. 

Central has 92,346 living alumni, 78 percent of whom live in Connecticut, and the affection for Central by its alumni is palpable.  The Alumni Association Board is very active and continues to have effective, dedicated leadership.  Alumni participation in University fundraising is three percent. 

New Britain:  Located nine miles southwest of Hartford, New Britain is a city of some 70,000.  Part of the Greater Hartford area of 1.2 million residents, New Britain is centrally located in the state and is within easy reach of much of Connecticut and several metropolitan areas in the region.  New Britain’s population is characterized by a high degree of racial and ethnic diversity.  Currently, 37 percent of its population are Hispanic; 11 percent are African American; and 25 percent live below the poverty line.   

In addition to all that Hartford provides, New Britain is 40 minutes from Springfield, Mass., two hours from Boston, and two hours from New York City.  It is also part of the Hartford-Springfield “Knowledge Corridor” and, therefore, within easy driving distance of a host of private and public institutions of higher education and many cultural opportunities. 

Role of the Associate Vice President (AVP) of Enrollment Management:  As the chief enrollment officer, the AVP provides leadership in all enrollment management matters and works collaboratively with the directors, faculty, staff, and administration to further the University’s mission and vision.  The AVP reports directly to the president, serves on the President’s Cabinet, and works collaboratively with other members of the president’s leadership team.  There must be especially close and collegial relations between the chief enrollment officer and the Provost as well as the Vice President of Student Affairs, given the many ways in which they must partner to achieve the best educational outcome for Central’s students.  

The AVP of Enrollment Management will be responsible for providing leadership and administrative oversight of all enrollment management services that promote and advance the University's mission and strategic plan.  The AVP will be charged with working collaboratively with the campus community to further develop and reorganize Central’s retention and student success initiatives.  The AVP will supervise the following four departments: (1) Undergraduate Admissions; (2) Graduate Admissions; (3) Financial Aid; and (4) Transfer and Academic Articulation. 

Qualifications for the AVP of Enrollment Management:  The successful candidate is expected to have a record of collaborative decision-making, a high standard of professional integrity, a strong sense of professional ethics, and a creative and analytical approach.  The position demands both inspirational leadership and a thorough understanding of best practices in enrollment management.  The new AVP must operate in both a high tech and personal touch environment with a strong student-centered philosophy.   

Required Qualifications: 

  • Master’s degree from a regionally accredited institution
  • Six or more years of higher level enrollment management leadership experience at the director or dean level, with an outstanding record of enrollment management leadership, e.g., admissions, financial aid, student retention programs; transfer, and marketing
  • Demonstrated ability to effectively address the needs of and communicate with low-income, first-generation, ethnic minority, and non-traditional students; and long-standing commitment to diversity
  • Demonstrated practical knowledge of an array of software packages and other technologies used to effectively and efficiently deliver and manage student enrollment
  • Knowledge and understanding of statistical and predictive analysis
  • Extensive  knowledge of the interfaces between academic programs and student service programs
  • Demonstrated experience developing strategies and/or programs for advancing students toward their academic and professional goals
  • Record of positive, collaborative leadership and decision-making
  • Excellent organizational, interpersonal, and communication skills
  • Demonstrated ability to effectively manage employees and complex organizations in an environment that values teamwork and professional development
  • Experience with planning, budgeting, and fiscal management in a complex organization
  • Experience in employee recruitment, retention, and promotion decisions; and the ability to recruit and retain a diverse staff 

Preferred Qualifications: 

  • Doctorate from a regionally accredited institution
  • Experience with predictive analysis
  • Experience working in a unionized, public institution of higher education
  • Experience in two or more enrollment management areas:  undergraduate admissions; graduate admissions, financial aid, transfer and academic articulation; retention programs; or marketing
  • Commitment to building and maintaining relationships with community colleges 

Application & Appointment:  For full consideration, applications must be received by May 15, 2018.  Salary is commensurate with education and experience; salary range is $101,000 to $162,000.  To begin the application process, click on the Apply Now button and electronically submit the following in one single document: 

  • Letter of application addressing all the qualifications i.e., size of budget, number of employees supervised; unionized/shared governance experience and names of software and technologies used;
  • Current curriculum vitae; and,
  • Names, titles, addresses, and telephone numbers and email addresses of five current professional references (current or former supervisor) who are able to address the candidate’s leadership style and history of working collaboratively with students, student affairs, and academic affairs. 

Address letters of nomination to Dr. Christopher Galligan, Search Committee Chair and Vice President of Institutional Advancement.  For additional information, please contact Dr. Galligan at or 860-832-1764.  All inquiries, nominations, and applications will be held in the strictest confidence; references will not be contacted without the candidate’s expressed permission. 

Please redact any personally identifiable information (i.e., SSN, DOB, marital status) from any documents submitted. Incomplete applications will not be considered.  Emailed or mailed copies will not be accepted. 

As an affirmative action employer, CCSU actively seeks and encourages applications from women, minorities, persons with disabilities, and individuals with protected veteran status.  The University provides reasonable accommodations to qualified individuals with disabilities upon request. 

CCSU is an affirmative action and equal opportunity employer and educator.